Privacy Policy — How 6lbd Protects Your Data

📋 1. Introduction

Welcome to the 6lbd Privacy Policy. This Privacy Policy ("Policy") describes how the 6lbd platform collects, stores, uses, and protects your personal information. By using the 6lbd website, you agree to this Privacy Policy.

This privacy policy has been written in plain English for gaming users in Bangladesh. We want you to fully understand where your data goes and how it is used.

6lbd believes privacy is a fundamental right. We handle the information you provide while using our platform with the utmost responsibility, and follow international security standards to ensure your data remains fully protected.

📝 2. What Data We Collect

6lbd collects the following types of information to keep the service running smoothly. Only what is necessary is collected — nothing more.

🔍 3. How We Collect Data

6lbd collects your information in several ways. You should have a clear understanding of each method:

• Provided Directly: Information you provide directly during registration, KYC verification, or when contacting customer support.
• Automatically Collected: When you use the platform, cookies, log files, and web beacons automatically collect certain information.
• From Third Parties: Required information may be collected from payment providers or identity verification services.
• Device Data: Your device type, operating system, browser version, and IP address are recorded automatically.
• Gaming Activity: Game outcomes, bet amounts, and win/loss history are stored in system logs.

🎯 4. How We Use Your Data

6lbd uses the collected information for the purposes below. It is not used for anything beyond this:

• Account Management: To manage registration, login, and all account-related activities.
• Identity Verification: To prevent underage or fraudulent accounts during the KYC process.
• Payment Processing: To ensure deposits and withdrawals are processed smoothly.
• Fraud Prevention: To detect unusual activity and maintain the security of the platform.
• Contact: For important updates, promotions, and customer support.
• Service Improvement: Data is analyzed to improve the user experience.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Personalization: To show you relevant offers based on your preferences and playing habits.

🤝 5. Data Sharing Policy

6lbd never sells your personal data. However, in limited circumstances, certain information may be shared with third parties:

• Payment Provider: Necessary information is shared to process transactions via Mobile Banking, Nagad, and Rocket.
• Game Providers: Only the minimum data required to operate games is shared with game software providers.
• Legal Authorities: Disclosure of information is mandatory when required by a court order or government directive.
• Fraud Prevention Agency: Relevant information may be shared with partner agencies to detect fraud or money laundering.
• Analytics Services: Anonymized and aggregated data may be sent to analytics tools for platform improvement.

🍪 6. Cookie Policy

6lbd uses cookies on its website. Cookies are small text files stored in your browser that help improve your experience.

• Essential Cookies: Login sessions and security tokens are essential — the platform cannot function without them.
• Functionality Cookies: To remember your language, theme, and preferences.
• Analytics Cookies: To understand which pages receive the most traffic and identify areas that need improvement.
• Marketing Cookies: To show relevant promotions — you have the option to turn these off.

You can delete or block cookies from your browser settings. However, disabling essential cookies may cause some platform features to stop working.

🛡️ 7. Data Security Measures

6lbd uses industry-leading security measures to protect your information:

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Sensitive data is stored in the database encrypted with AES-256 encryption.
• Servers are protected with multi-layer firewalls and an intrusion detection system.
• Regular security audits and penetration testing are conducted.
• Suspicious login attempts and unusual account activity are automatically detected and blocked.
• All staff receive regular data protection training and are granted access only to the data they need.

🗂️ 8. Data Retention Period

6lbd does not retain any data longer than necessary. General guidelines are outlined below:

• Account Information: Retained for as long as the account is active. May be kept for up to 5 years after closure.
• Transaction History: Retained for 5–7 years for legal and regulatory requirements.
• KYC Documents: Retained for up to 5 years after verification.
• Cookie & Session Data: Session cookies are deleted when the browser is closed. Persistent cookies expire within 1 year.
• Customer Support Conversations: Retained for up to 2 years from the date of last contact.

After the designated retention period, data is securely deleted or anonymized so that you can no longer be identified.

⚖️ 9. Your Rights

Under the 6lbd Privacy Policy, you have the following rights. Contact our support team to exercise any of them:

• Right to Access: You can request to see what information we hold about you.
• Right to Rectification: You can request that any incorrect or incomplete information be corrected.
• Right to Erasure: In certain circumstances, you may request the deletion of your data.
• Right to Restrict Processing: In certain circumstances, you may request that the use of your data be restricted.
• Right to Data Portability: You can request your information in a portable format.
• Right to Object: You may object to the use of your data for specific purposes.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

🔞 10. Protection of Minors

6lbd strictly prohibits anyone under 18 from using the platform. We take extra care to protect the data of children and minors.

• Age is verified at the time of registration, and identity documents are checked during the KYC process.
• If we become aware that any data from a minor has been collected, it will be deleted immediately.
• If an underage account is identified, it will be immediately closed and any deposited funds will be returned.
• If parents suspect their child is using this platform, please notify our support team immediately.

🔄 11. Changes to the Privacy Policy

6lbd reserves the right to update this Privacy Policy when needed. We will notify you of any changes in a transparent manner:

• Advance notice will be sent to your registered email or via SMS for any significant changes.
• The "Last Updated" date at the top of this page will always be kept current.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request that your account be closed.

You may request a previous version of the Privacy Policy through customer support.

📞 12. Contact

For any questions, comments, or requests to exercise your rights regarding this Privacy Policy, please contact us:

• Email: [email protected] (typically responded to within 24 hours)
• Live Chat: 24/7 live chat support is available directly on the platform
• Support Ticket: Log in to your account and submit a ticket from the Support section